Last updated October 2, 2026
This policy explains how Nexus Consulting Agency ("Nexus", "we") handles information in connection with our website and our Zendesk app (the "App").
When you visit the website, we receive the information your browser sends, such as the pages you request. When you install the App, we access the Zendesk data you make available to it, including tickets, users, and related records the App needs in order to run.
We use this information to operate the website, provide the App, reply when you contact us, and keep the service secure.
We keep information for as long as we need it for those purposes, and then delete it or de-identify it. We may keep a copy where we have to for legal reasons.
We use service providers to host the website and run the App. They handle information for us, and only for the purposes in this policy.
You can ask us what information we hold about you, and ask us to correct or delete it. Contact us and we will respond.
We may update this policy. When we do, we change the date at the top of this page.